Customer Accounts
TERMS AND CONDITIONS
M.D.T.E. #1

1. The Groton Electric Light Department (hereinafter “Groton Electric”) will not be liable for damage to the person or property of the Customer or any other persons resulting from the use of electricity or the presence of Groton Electric’s appliances and equipment on the Customer’s premises.

2. Any person performing work in proximity to Groton Electric’s overhead lines must take the precautions and observe the prohibitions prescribed by federal and state law when working or using any tools, machinery, or construction equipment near these lines.

In every case in which work needs to be done near electrical lines, Groton Electric must be contacted before beginning the work.

3. No energy provided by Groton Electric may be resold.

4. Meter seals and other locking devices may not be cut or removed except by authorized Groton Electric personnel.

Meters and associated devices are the property of Groton Electric and may be moved, removed, or altered in regard to wiring or connections only by authorized employees of Groton Electric. Violators will be prosecuted.

Protection of meters and metering equipment is the responsibility of the Customer.

5. Diversion of electricity, which refers to any method or device used to prevent an electric meter from duly registering the quantity of electricity supplied, and/or the taking of any electrical current without Groton Electric’s consent, is prohibited by Massachusetts General Laws, Chapter 164, Section 127.

Evidence of meter tampering or theft of electrical energy will subject the person or persons responsible to prosecution under penalty of law.

6. Groton Electric reserves the right to read meters and render bills on a bimonthly basis.

7. Bills are due and payable when presented. Attention is called to the mail slot in Groton Electric’s office door, which allows direct payment when the office is closed.

8. Groton Electric reserves the right to terminate its service and to remove its property from the premises of any customer who fails to pay the bill and/or fails to perform any obligations, contractual or otherwise, to Groton Electric. Termination of service is subject to the Billing and Termination Regulations set forth by the Massachusetts Department of Telecommunications and Energy.

9. When service is shut off for non-payment, it will not be reconnected until payment of arrears and the reconnection fee ($20 or $40 depending on time of day) is made in full.

10. When service is shut off at the request of a customer, there will be a $25 disconnect charge.

11. The discount will be allowed on accounts only when all previous charges have been paid in full and only when payment is received by the Groton Electric Light Department, or is postmarked, by the discount expiration date.

12. A customer is responsible for payment for all electrical energy furnished until Groton Electric has been notified to discontinue service.

13. Minimum charges are applicable to each monthly billing period or fraction thereof as provided in the filed rate schedules.

14. All claims for billing corrections are to be made to the manager of Groton Electric during normal business hours.

15. A return check charge of $15 will be added to a customer's account for each occurrence of a returned check.

16. A sufficient deposit to secure the payment for the electricity used during a three-month period may be required by Groton Electric in advance from any customer, and if such deposit is retained for a period longer than six months, interest at the rate specified by the General Court of Massachusetts, will be credited annually to the customer’s account.

17. All other existing rules and regulations not inconsistent with the above remain in full force and effect.

ENERGY EMERGENCY CLAUSE
M.D.T.E. #2

APPLICABILITY

To all filed Rate Schedules


SERVICE RESTRICTIONS


Groton Electric will not be liable in any respect for any interruptions, abnormal voltage, discontinuance or reversal of its service, emergency load reductions, or the inability for any reason to maintain uninterrupted and continuous service due to causes beyond its immediate control, whether such occurrences are by accident, fire, explosion, flood, weather conditions, labor difficulties, conditions of fuel supply, the attitude of any public authority, reduction in voltage, feeder rotation, selected blackouts, or failure to receive any electricity for which it has contracted in any manner, or by the operation of an emergency load reduction program done in accordance with good utility practice, whether such reduction is carried out by Groton Electric or a party with whom it has contracted; provided, however, that if Groton Electric is unable for any of the causes enumerated above to supply electricity for a continued period of two (2) days or more, that upon request of the customer the demand charge, if any, shall be suspended for the duration of such inability.